Sound and robust credit risk management should be at the heart of any business which extends trade credit facilities to its customer base. It is one of Co-pilot's key missions to provide clients with the evaluation support necessary to help them improve the overall performance of this vital management function. Aligning the credit function to the business strategy, raising its performance and profile, and doing so cost efficiently are mutually desirable outcomes.

Co-pilot have staff with decades of direct experience in commercial credit management, credit insurance broking and trade credit underwriting, during which time they have amassed many years of hands-on experience in the evaluation and analysis of companies' credit management processes. We can put this experience at your disposal and provide you with a full review of your internal and external procedures, and advise on possible improvements or modifications.

We will review your whole sales ledger receivables processes, from the initial order processing right through to the ultimate debt collection activity. This will consider both "top down" and "bottom up" issues, seeking to identify strengths and areas for improvement in your procedures & processes.

• Credit management ethos and board level buy-in
• Credit/sales/marketing interface
• Sector and business analysis
• Buyer risk analysis, current and future
• Credit limit process rule set
• Order processing
• Cash collection process
• Resourcing/outsourcing
• Dispute resolution

This should act as an external stimulus both to recognise what works well and to make improvements where required. We will use the follow-up meeting or workshop to help you turn awareness into action.