By deploying technology to automate cash application you can achieve high auto-match rates (typically 95%) and free up staff to focus on where they can add greater value - collaborating with customers and Sales.
A range of efficiencies can be directly achieved and usually there is a straightforward business case. This is optimised for you because Co-pilot will provide you with a best-in-class solution which is also great value for money. There are also spin-off efficiencies through the impact upon collections processes
Efficient allocation is also part of a joined-up customer experience strategy. You don’t want to be collecting when the customer has already paid. And if the customer calls, your people should have up-to-date information to hand
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