Process Automation
Substantially improve efficiency and improve outcomes
The challenge
There is currently a heightened level of interest in Order-to-Cash Process Automation. Some companies want to access state-of-the-art tools and technology, but some just wish to eliminate manual processes and dual-entry keying. There is then the question of whether to develop functionality internally or to buy it in. (see “Three Routes”) A plethora of vendors with different types of solution can make it difficult to “see the wood from the trees”
The solution
Co-pilot can help you ensure that you have the right balance of tools, technology and techniques across the Order-to-Cash spectrum (Credit Risk, Collections Processes, Cash Allocation). This process starts with workshops and leads to a recommended way forward. Our recommendations may include best-in-class platform vendors for a “new start”, or can also include advice on how to make better use of what you already have.
Why Co-pilot?
In the first instance, we will take you to the right vendor. (see case study). Then we will make your solution joined-up and integrated into your business. We have a unique-to-Co-pilot portfolio of data sources, tools and techniques which we can design into your solution. These often address specific issues. For example, we have powerful tools that can help you:
- Achieve real-time risk insight
- Focus on industry-specific parameters
- Manage and reduce high volumes of deductions
- Manage high volumes of payment plans
- Monitor DCA performance
- Respond exceptionally quickly to a data breach (72 hour customer notification requirement in most jurisdictions)